October 6, 2014
Support services

Red Nose

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Grief and bereavement

Red Nose bereavement support services assist families who have experienced the sudden and unexpected death of a baby or child, during birth, pregnancy or infancy.

  • Counselling
  • Parent and family support
  • Sibling support
  • Grandparent support groups
  • Telephone support
  • National 24 hour bereavement support line


24 hour bereavement support line 1300 308 307

The Compassionate Friends


Grief and bereavement

The Compassionate Friends Victoria is part of a world-wide organisation offering friendship and understanding to families following the death of a son, daughter, brother or sister. TCF offers support in the grief and trauma which follows the death of a child at any age and from any cause.

  • Support and information centre
  • 24 Hour grief telephone support
  • Social Support Groups
  • Grief information and resources
  • Library


(03) 9888 4944  Free Call: 1800 641 091 (Country Victoria and Tasmania Only)

Australian Centre for Grief and Bereavement

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Grief and bereavement

The Australian Centre for Grief and Bereavement is the largest provider of grief and bereavement education in Australia. Its mission is to build the capacity of individuals, organisations and communities in order to enhance well-being following adverse life events.

  • Counselling services
  • Support groups
  • Telephone support services
  • Personal stories
  • Bereavement support information and resources


(03) 9265 2100  Freecall: 1800 642 066

Hope Bereavement Care


Grief and bereavement

Hope Bereavement Care provides counselling and educational services for families and others who have experienced the sudden or unexpected death on an infant, young child or adolescent under 18 years of age.
Hope Bereavement Care works in partnership with SIDS and Kids and carries out the work of SIDS and Kids in the Barwon region.

  • Counselling
  • Support groups
  • Grief and trauma resource library
  • 24-hour telephone support service


24 hour telephone support  1800 240 400


Australian Child and Adolescent Trauma, Loss and Grief Network

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Trauma and grief

ACATLGN aims to increase awareness and knowledge amongst a range of professionals working with children and young people in order to improve the wellbeing of children and adolescents affected by trauma and grief.

  • Information and resources



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Beyondblue works to increase awareness and understanding of depression and anxiety. Beyondblue has a number of support services for individuals experiencing difficulties, as well support for family and friends.

  • 24 hour telephone support
  • Online chat
  • Information and resources


1300 22 4636


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Lifeline provides Australians experiencing a personal crisis with access to 24 hour support

  • 24 Hour telephone crisis line
  • Online crisis support chat
  • Mental health resource centre


13 11 14

Road Trauma Support Services Victoria

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Road trauma

Road Trauma Support Services Victoria contributes to the safety and wellbeing of Victorian road users and provides counselling and support to people affected by road trauma.

  • Telephone counselling
  • Road trauma fact sheets
  • Peer support
  • Bereavement support workshops
  • Facilitated support groups
  • Community education and information sessions


1300 367 797


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Road trauma

The TAC provides information, support and advice for people who have lost a family member in a transport incident.

  • Financial support
  • Counselling services
  • Information for parents of injured children


1300 654 329


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Brain injury

BrainLink is a Victorian based service that is dedicated to improving the quality of life of people affected by acquired disorders of the brain.

BrainLink’s first priority is to respond to the immediate needs of the families and friends of those who are living with an acquired brain disorder

  • Peer support programs
  • Respite opportunities
  • Information and resources
  • Referral service
  • Service finder


Toll free: 1800 677 579   (03) 9845 2950

Samuel Morris Foundation

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Non fatal drowning

The Samuel Morris Foundation, supports children disabled by near drowning (or other hypoxic brain injuries).

  • Support group for parents of children who have experienced a near drowning
  • Information and resources


(02) 4729 2339

Julian Burtons Burns Trust


Burn injury

The Julian Burns Trust is dedicated to reducing the incidence and impact of burn injury.


  • Burn survivor and family education forum
  • Family and community support
  • Burn injury information and resources


(08) 7220 2197

KIDS Foundation

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Burn injury

The KIDS Foundation provides services and programs assisting children with burns and other life-changing injuries, to increase their quality of life during recovery and beyond survival.


  • Burns Survivors Network
  • Children’s camps
  • Counselling
  • Personal development and leadership program for young people with life-changing injuries
  • ‘Kids Place’ rehabilitation unit


1300 734 733


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SCOPE provides services to people with a disability in Victoria.

  • Client services
  • Disability employment therapy, psychology and related services
  • communications resource centre


(03) 9843 3000

Limbs 4 Life

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Limbs 4 Life offers a range of programs and services that assist amputees, their families, their care givers and health care professionals.

  • Peer support
  • Educational, social and sports programs
  • Carers, children and youth program
  • Parent networking sessions
  • Information sessions


1300 782 231

Transportation of Children and Youth with Additional Needs Partnership (TOCAN) 


The Royal Children’s Hospital (Melbourne) together with other organisations, including VicRoads, has established the Transportation of Children and Youth with Additional Needs (TOCAN) partnership. TOCAN provides a regular forum for learning, discussing and solving issues relating to the transportation of children with additional needs.

  • Information on the transportation of children with additional needs

Royal Children’s Hospital Safety Centre (03) 9345 5085

State Wide Equipment Program (SWEP) 


SWEP provides Victorian people who either have a permanent or long-term disability with subsidised aids, equipment and home and vehicle modifications to enhance their independence and facilitate community participation.

  • Subsidies towards the cost of aids and equipment


1300 747 937


River’s Gift 


River’s Gift is the largest source of funding for SIDS research in Australia. To date, River’s Gift has generated over $1 million to Stamp out SIDS by funding scientific research and raising awareness.

  • Information and resources
  • Social and fundraising programs

Read River’s story