Why do I need to bring a towel to my appointment?
recline angle, head slump, vehicle seat shape, installation hack
Do I need to fit the child car restraint if I have mobility issues/am heavily pregnant?
physical help, mobility, pregnancy, install from scratch
Do I need to book an appointment or can I just show up?
walk-in, no booking, show up, standby, appointment required, queue
I run a family day care – can I get a certificate for my audit?
compliance, business audit, FDC, commercial service
Can I come earlier than my appointment time?
reschedule, arrival time, punctuality, wait times
Can I bring an additional person to the appointment?
plus one, guest, partner attending, secondary contact, extra adult, primary contact
I’ve changed my car since booking. How do I change details?
new car, registration change, vehicle update, rental car
What do I do if I don’t know what my vehicle’s registration / rego is going to be?
Vehicle registration, rego, unknown, no rego, no registration, unknown rego, unknown registration
We have multiple vehicles. How many appointments do we need to book?
two cars, multiple vehicles, second car, fleet, car seats per car, booking limit
What do I do if I booked for one restraint but need two installed or checked?
multiple seats, twins, double booking, extra restraint, time slot