If you need to cancel or reschedule your appointment, you can find a link to do so in your confirmation or reminder notifications that were sent to the email address you input when booking.
To ensure your details are kept secure and private, you must reschedule or cancel your appointment through our online portal. We cannot book, edit, or cancel appointments on your behalf.
If you are experiencing technical difficulties, please try clearing your browser cookies or using a different device.
If you have cancelled a paid appointment, our team will refund the cost of your appointment based on the eligibility outlined in our Terms and Conditions.
We are unable to process refunds before you have cancelled your appointment.