March 21, 2020
Title
COVID-19 UPDATE
Description

COVID-19 Update

In light of the rapidly changing COVID-19 issue, Kidsafe VIC will operate limited services to the public from Wednesday 18th March.

These changes will include;

We have modified and are operating a restricted child car restraint checking program. Please visit www.safeseatssafekids.com.au for further details.

Our physical Kidsafe VIC Community Hub at the Monash Children’s Hospital will be closed, however our online shop and online resources will continue to operate and be available.

External workshops, education and training are still operating at a reduced capacity, providing risk management precautions are met to ensure the health and safety of staff and attendees.

Our Safe Seats, Safe Kids program has been postponed indefinitely until advice is received that it is safe to proceed. You can sign up to the home page to receive updates as to when the program will recommence, as well as for ongoing child car restraint information and advice.

Please visit the Frequently Asked Questions below for further details on how the COVID-19 will affect our service.

For more information and advice regarding COVID-19 please visit the Department of Health and Human Services website.

 

FREQUENTLY ASKED QUESTIONS RE INTERRUPTION DUE TO COVID-19

Q. What are your opening hours?
Our physical Kidsafe VIC Community Hub at the Monash Children’s Hospital will be closed to the public as of Wednesday 18th 2020 until further notice. Our staff are still operating remotely.

Q. Who can I contact for my enquiry?
Please email info@kidsafevic.com.au – The Kidsafe VIC team are still operating as usual however from remote locations. We will endeavour to respond to your enquiry as soon as possible.

Q. Can I purchase online?
Yes, you can make purchases through our online shop. Please be advised that there may be a delay in the ordering/delivery process during this time.

Q. Can I order resources online?
Yes, please fill out the resources order form. Please be advised we may have limited resources available during this time, however most of our resources can be downloaded on our website. For more information please email: info@kidsafevic.com.au