Can I come earlier than my appointment time?
reschedule, arrival time, punctuality, wait times
Can I bring an additional person to the appointment?
plus one, guest, partner attending, secondary contact, extra adult, primary contact
I’ve changed my car since booking. How do I change details?
new car, registration change, vehicle update, rental car
What do I do if I don’t know what my vehicle’s registration / rego is going to be?
Vehicle registration, rego, unknown, no rego, no registration, unknown rego, unknown registration
We have multiple vehicles. How many appointments do we need to book?
two cars, multiple vehicles, second car, fleet, car seats per car, booking limit
What do I do if I booked for one restraint but need two installed or checked?
multiple seats, twins, double booking, extra restraint, time slot
Do I have to bring my child/ren on the day?
toddler, baby, harness adjustment, shoulder markers, child attendance
Why didn’t I receive a confirmation email?
missing receipt, booking proof, verify appointment, notification failure, confirmation
The system says I haven’t completed all the required fields – am I registered?
error message, registration status, missing information, sign up issues
Can you book for me?
technical support, website error, manual booking, registration help, portal access