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Day: 19 February 2026

I would like to book at a location I used to go to, but it isn’t showing?

missing location, neighborhood house, suburbs, venue availability, regional sessions

I saw a flyer that said “fittings/checks” but emails said “checks”. Can you clarify the difference?

terminology, fitting vs check, service definition, MCHN flyer

I answered a question incorrectly on the booking form. How can I change the details?

edit details, mistake, wrong info, update form, correction

I’m only available on weekends. What locations do you have available?

saturday, sunday, weekend fitting, business hours, home visit, mobile appointment

I didn’t give permission for my photos to be used – why are they in my inspection report?

privacy, image rights, database, safety report, photography

Why is there no one at the location given?

missing team, can’t find fitter, location help, cancellation

Why do I need to bring a towel to my appointment?

recline angle, head slump, vehicle seat shape, installation hack

Do I need to fit the child car restraint if I have mobility issues/am heavily pregnant?

physical help, mobility, pregnancy, install from scratch

Do I need to book an appointment or can I just show up?

walk-in, no booking, show up, standby, appointment required, queue

I run a family day care – can I get a certificate for my audit?

compliance, business audit, FDC, commercial service

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