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Shop Refund and Returns Policy

You can choose a refund or replacement if an item has a major problem. This is when the item:

  • has a problem that would have stopped someone from buying the item if they had known about it
  • is unsafe
  • is significantly different from the sample or description
  • doesn’t do what we said it would, or what you asked for and can’t be easily fixed.

Please keep your proof of purchase —e.g. your receipt.

Please contact us at: This email address is being protected from spambots. You need JavaScript enabled to view it.